These terms apply to all tour packages, hotel bookings and travel services booked with Banzo. By confirming a booking, you agree to these terms and to our Cancellation & Refund Policy.
Banzo
Email: himanshu@itzeazy.com
Quotes and prices
- Prices on this website are indicative “starting from” prices per person on twin sharing and may change with dates, availability and group size.
- Your written quote is valid for the period mentioned on it. Prices are confirmed only after payment of the advance.
- GST and other government taxes are charged as applicable and shown separately.
- Prices may be revised if there is a change in taxes, fuel prices or supplier rates before full payment.
Booking and payment
- A booking is confirmed only after we receive the advance and send a written confirmation.
- The balance must be paid by the due date on your confirmation. If it isn’t, we may cancel the booking and apply cancellation charges.
- Payments are accepted by UPI, net banking, cards and bank transfer to our official account only. Please do not pay any individual’s personal account.
Travel documents
- Every traveller must carry a valid government photo ID. Children should carry an ID or birth certificate.
- Some areas — including parts of Ladakh, Arunachal Pradesh and Sikkim — require permits. We will tell you what is needed, but entry is at the discretion of the authorities.
- Travellers are responsible for their own health fitness for the trip, especially for high-altitude destinations.
Changes to your trip
- Changes requested by you are subject to availability and may cost extra.
- We may change itineraries, hotels or transport for reasons beyond our control — such as weather, landslides, road closures, strikes or government orders — and will offer the closest available alternative. Additional costs arising from such events are payable by the traveller.
Hotels and transport
- Hotel check-in and check-out times, and hotel rules, are set by each property.
- Vehicles are used as per the itinerary. Running beyond the planned route or time may cost extra. On hill routes, vehicles may not run with the AC on, for safety.
Our responsibility
We act as an agent for hotels, transport operators, airlines and other suppliers and are not liable for their acts, delays or deficiencies, or for loss, injury or damage caused by events beyond our reasonable control. We strongly recommend travel insurance.
Conduct
We or our suppliers may refuse service to any traveller whose behaviour is unsafe, unlawful or disruptive, without refund.
Governing law
These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts in the city where our registered office is located.